Complaints & Dispute Resolution
Designated Credit Information Organization
Japan Credit Information Reference Center Corp.
41-1 Kanda-Higashimatsushita-cho, Chiyoda-ku, Tokyo
Designated Dispute Resolution Organization
Matters related to money lending business
In accordance with the Money Lending Business Act, we use the organization below to resolve complaints and disputes.
Japan Financial Services Association
Money Lending Consultation and Dispute Resolution Center
3-19-15 Takanawa, Minato-ku, Tokyo
03-5739-3861
Designated Dispute Resolution Organization
Matters related to financial instruments business
The Investment Management Association of Japan and the Type II Financial Instruments Firms Association, of which we are members, entrust complaint and dispute resolution services to the organization below.
Financial Instruments Mediation Assistance Center
2-1-1 Nihonbashi-Kayabacho, Chuo-ku, Tokyo
0120-64-5005
Our Complaint Desk
03-5425-9860
Contact: Abe